Webinars

Technical Solutions Training Webinars

These webinars are brought to you free of charge by GroupLink®, the makers of everything HelpDesk®, the Novell® Integrated HelpDesk solution. To download your free help desk trial, click HERE

Next Technical Solutions Training Webinar
TBA

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Past Technical Solutions Training Webinars

To make it easier to access these webinars, each one has been recorded and archived. To view any of the recordings, follow the links below (sorted by product):


Filr
  • "Novell Filr - Mobile access to enterprise files" - Lothar Wegner, Novell - January 30,
     2014 View Recording
  • "Novell Filr - Access Files from Anywhere, at Any Time, on Any Device" - Mark Burdick,
     Novell - June 11, 2013 View Recording
  • "Novell Filr: Secure Mobile File Access for the Enterprise" - Joe Marton, Novell -
     December 11, 2012 View Recording
GroupWise
  • "GroupWise 2014 is coming soon!" - Dean Lythgoe, Novell - January 30, 2014
     View Recording
  • "GroupWise and the Swiss Army Knife" - Christian Karch, SkyPro - August 28, 2013
     View Recording
  • "A New Mac Client for GroupWise" - Daniel Shelley, Ghost Pattern Software -
     March 27, 2013 View Recording
  • "Enhanced Enterprise Communication Options" - Christian Karch, SkyPro -
     December 11, 2012 View Recording
  • "iPhone and Android Apps for GroupWise" - Daniel Shelley, Ghostpattern -
     September 18, 2012 View Recording
  • "10 Things You Should be Using in GroupWise" - Alex Evans, BrainStorm -
     March 20, 2012 View Recording
  • "iPhone and Android Apps for GroupWise" - Daniel Shelley, Ghostpattern -
     February 16, 2012 View Recording
  • "GroupWise 2012" - Dean Lythgoe, Novell - February 16, 2012 View Recording
  • "The Enterprise Way of Communication" - Christian Karch, SkyPro - December 8, 2011
     View Recording
  • "GWAVA Retain" - Taylor Cochrane, GWAVA - December 8, 2011 View Recording
  • "GWAVA 6" - Colin Bretagne, GWAVA - September 22, 2011 View Recording
  • "GroupWise Upcoming Release Features, including Web and Mobile Access" -
     Dean Lythgoe, Novell - August 18, 2011 View Recording
  • "Ghostpattern iPhone, iPad and Android App for GroupWise" - Daniel Shelley,
     Ghostpattern - August 18, 2011 View Recording
  • "GroupWise Archiving and Disaster Recovery" - Taylor Cochrane, GWAVA -
     June 23, 2011 View Recording
  • "Enterprise Text Messaging with SkySMS" - Christian Karch, SkyPro - May 19, 2011
     View Recording
  • "NotifyMDM Mobile Device Management using the Novell GroupWise Data
     Synchronizer" - Paul de Pond, Notify, & Bryce Romney, Product Manager, GroupWise
     Data Sync, Novell - April 21, 2011 View Recording
  • "GroupWise 8.3" - Charles Gonzales, Novell TS - March 24, 2011 View Recording
  • "Mobile Device Management for GroupWise" - Paul de Pond, Notify - January 14, 2011
     View Recording
  • "The Future of Novell Collaboration, Including GroupWise Ascot" - Charles Gonzales,
     Novell TSS - October 21, 2010 View Recording
  • "Training Tips for Your Organization + GroupWise 8 Training" - Derek Adams,
     BrainStorm, Inc. - August 20, 2010 View Recording
OES
  • "The Latest and Upcoming in Open Enterprise Server and Filr" - Glen Davis and
     Ted Tronson, Novell - April 19, 2012 View Recording
  • "The Latest in OES2" - Glen Davis, Novell TS - March 24, 2011 View Recording
  • "Tips and Best Practices for Using OES2" - Mike Faris, First Data - December 11, 2009
     View Recording
  • "Migrating from Netware® to OES2, Part 2" - Mike Faris, First Data - September 3, 2009
     View Recording
  • "OES Overview for K-12" - Jason Williams, Product Manager OES - May 15, 2009
     View Recording
  • "Migrating from Netware to OES2" - Mike Faris, First Data - March 6, 2009
     View Recording
Secure Login
  • "Novell Secure Login, Part 2" - Thom Kerby, EOS Systems - July 16, 2010
     View Recording
  • "Novell Secure Login" - Thom Kerby, EOS Systems - October 8, 2009 View Recording
  • "Password Synchronization and Universal Password" - Mike Weaver, Concensus
     Consulting - May 15, 2009 View Recording
SLES
  • "Latest Updates on SLES" - Don Vosburg, Novell - September 22, 2011 View Recording
  • "SLES 11 Latest Release Overview" - Don Vosburg, Novell TSS - October 21, 2010
     View Recording
  • "SLES 11 Latest Release Features" - Gary Ekker, Desktop OEM Senior Product
     Manager - October 8, 2009 View Recording
Teaming & Conferencing
  • "Next Generation Collaboration with Teaming" - Tracy Smith, Product Manager, Novell
     Teaming - August 20, 2010 View Recording
  • "Teaming 2 and Conferencing" - Travis Grandpre, Product Marketing Manager, Novell -
     January 15, 2010 View Recording
  • "Using Teaming + Conferencing in K-12" - Phil Karren, Collaboration Product Manager -
     May 15, 2009 View Recording
  • "Using Teaming + Conferencing in the Education Process for K-12" - Tim Leerhoff, TIES
     (a K-12 Conglomerate in Minnesota) - April 17, 2009 View Recording
Vibe
  • "Improving Productivity with Novell Vibe" - Karyn Victory, Novell - October 25, 2012
     View Recording
  • "Preview of Novell Vibe 3.3" - Tracy Smith, Novell - March 20, 2012 View Recording
  • "Novell Vibe 3.1 Overview and 3.2 Preview" - Tracy Smith, Novell - August 18, 2011
     View Recording
  • "Novell Vibe Cloud" - Karyn Victory, Novell - February 24, 2011 View Recording
  • "Novell Vibe OnPrem" - Tracy Smith, Novell - February 24, 2011 View Recording
ZENworks
  • "Bundle Commander" - Roel van Bueren, ROVABU Software BV - December 11, 2012
     View Recording
  • "ZENworks & the art of endpoint management" - Christina Chamberlain, Novell -
     September 18, 2012 View Recording
  • "ZENworks 11 SP2" - Christina Chamberlain, Novell - November 15, 2011
     View Recording
  • "ZENworks Endpoint Security Management" - Christina Chamberlain, Novell -
     July 21, 2011 View Recording
  • "ZENworks 11" - Pat Nurre, Novell ZENworks TS - April 21, 2011 View Recording
  • "ZAV" - Pat Nurre, Novell ZENworks TS - March 24, 2011 View Recording
  • "ZENworks Application Virtualization" - Christina Chamberlain, Novell Technical
     Specialist, ZENworks - August 20, 2010 View Recording
  • "The ZENworks 10 Integrated HelpDesk" - Gus Hytonen, GroupLink - January 15, 2010
     View Recording
  • "Tips for ZENworks 7 to ZCM Migration" - Thom Kerby, EOS Systems -
     September 3, 2009 View Recording
  • "Migrating from ZENworks 7 to ZENworks 10" - Norm O'Neal, Integrity Solutions -
     July 23, 2009 View Recording
Miscellaneous
  • "No vulnerable secret store for your passwords with KeyShield SSO - SSO solution for
     everything HelpDesk, Filr, Vibe, Squid and many others" - Vaclav Samsa,
     TDP-KeyShield SSO - March 19, 2014 View Recording
  • "Successful Business Communication Today" - Christian Karch, SKyPRO - March 19,
     2014 View Recording
  • "Benefits of a Hosted Help Desk" - Kathryn Thomas, GroupLink - March 19, 2014
     View Recording
  • "SEP Backup and Disaster Recovery" - Lanai Bayne & James Delmonico, SEP -
     January 30, 2014 View Recording
  • "Cross-Platform Backup and Disaster Recovery in a Virtual Environment" - Lanai Bayne
     & Christian Ruoff, SEP - August 28, 2013 View Recording
  • "Do More with Less: World Class Support in Times of Increasing Mobile Devices and
     Decreasing Staff" - Kathryn Thomas & Keaton Gerrard, GroupLink - August 28, 2013
     View Recording
  • "Mobile Killed the Internet" - Jonathan Rivera, ParentLink - June 11, 2013
     View Recording
  • "Cyber Criminals Know Your Organization's Vulnerabilities. Do You?" - Tom Fitzpatrick,
     Kaspersky - April 30, 2013 View Recording
  • "Domain Services for Windows Install - Windows Interoperability" - Rance Burker, Novell -
     April 30, 2013 View Recording
  • "Avoid Being the Next Social Media Scandal" - Que Mangus, GWAVA - March 27, 2013
     View Recording
  • "WSTrust: Multiplatform Instant SSO at a Glance" - Vaclav Samsa, WSTrust -
     March 27, 2013 View Recording
  • "Identity and Access Management in the Cloud: NetIQ Cloud Access" - Don DaRe &
     Mike Weaver, Concensus Technologies - March 27, 2013 View Recording
  • "Challenges for Backup and Disaster Recovery in Physical, Virtual and Cloud
     Environments" - Lanai Bayne & Christian Ruoff, SEP - February 26, 2013
     View Recording
  • "The Latest in Help Desk Trends and Best Practices with everything HelpDesk" -
     Kyle Charlesworth, GroupLink - February 26, 2013 View Recording
  • "SuperLumin Nemesis 2.4: Putting the Border under New Management" - Steve Wilson,
     SuperLumin - October 25, 2012 View Recording
  • "ParentLink: Strengthening school-to-home relationships with mobile app solutions" -
     Jonathan Rivera, ParentLink - October 25, 2012 View Recording
  • "Tips and Tricks for Following Help Desk Best Practices and Trends" - Kathryn Thomas
     & Aimee Kocinski, GroupLink - September 18, 2012 View Recording
  • "Backup Restore and Disaster Recovery with SEP" - Lanai Bayne & Shane Brown,
     SEP - June 21, 2012 View Recording
  • "GWTalk - Revolutionizing Enterprise Communication" - Christian Karch, SkyPro -
     June 21, 2012 View Recording
  • "Upcoming Features of everything HelpDesk v10.0" - Shea Miller, GroupLink -
     June 21, 2012 View Recording
  • "Two-way, Anonymous Incident Reporting with SchoolTipline" - Todd Kirk,
     SchoolTipline - May 22, 2012 View Recording
  • "Internet Management for Education: Identify and Control the Four Types of Internet
     Traffic" - Scott Myers, Cymphonix - May 22, 2012 View Recording
  • "Disaster Recovery Solutions with GWAVA Reload" - Stephen Cohen, GWAVA -
     May 22, 2012 View Recording
  • "Identity Management Roles in Education" - Mike Weaver, Concensus - May 22, 2012
     View Recording
  • "Mobile Device Management" - Paul de Pond, Notify - April 19, 2012 View Recording
  • "Communication and Leadership Tools for K-12" - Jonathan Rivera, ParentLink -
     April 19, 2012 View Recording
  • "Delivering the Dynamic Workplace" - Darryl Burns & Bryan Huls, Matrix42 -
     March 20, 2012 View Recording
  • "Help Desk Best Practices and Trends" - Shea Miller, GroupLink - February 16, 2012
     View Recording
  • "The New Threatscape and What You Can Do About It" - Tom Fitzpatrick, Kaspersky -
     December 8, 2011 View Recording
  • "Mobile Device Management" - Mitchell Laur, Notify - November 15, 2011
     View Recording
  • "Backup and Disaster Recovery Solutions" - Lanai Bayne, SEP - November 15, 2011
     View Recording
  • "Domain Services for Windows (DSfW) Overview, Features and Deployment" -
     Rance Burker, Novell - September 22, 2011 View Recording
  • "Novell Google Apps Driver" - Mike Weaver, Concensus - July 21, 2011 View Recording
  • "Novell Storage Manager 3.02" - Doug Outz, Condrey Corp - July 21, 2011
     View Recording
  • "Latest in Help Desk Trends, with everything HelpDesk's latest release" - Shea Miller,
     GroupLink - June 23, 2011 View Recording
  • "Identity Management" - Larry Chinski, Novell - June 23, 2011 View Recording
  • "Novell Integrated Enterprise and Mobile CRM" - Jeremy Jespersen & Keoni White,
     GroupLink - May 19, 2011 View Recording
  • "File Management Suite" - Greg White, Novell TS - May 19, 2011 View Recording
  • "SLES 11-based SuperLumin Nemesis proxy server - official replacement for Novell
     BorderManager" - Steve Wilson, Systems Engineering, SuperLumin Networks -
     April 21, 2011 View Recording
  • "Backup and Disaster Recovery Solutions" - Lanai Bayne & James Delmonico, SEP -
     March 24, 2011 View Recording
  • "10 Things IT is Doing to Enable Cybercrime" - Tom Fitzgerald, Kaspersky/EOS -
     February 24, 2011 View Recording
  • "Free or Nearly Free Tools for Network Administrators" - Tim Leerhoff, TIES -
     January 14, 2011 View Recording
  • "GWAVA® 5" - Gerald Lamarre, GWAVA - January 14, 2011 View Recording
  • "An Introduction to ITIL® and IT Service Management" - Jim Bolton, Founder of Propoint
     Solutions, Inc. - August 20, 2010 View Recording
  • "Document Management with DocXchanger" - Doug Ouztz, Condrey Corporation -
     October 8, 2009 View Recording